FASHION SUPERVISOR - MIDDLEAST OPENING

FASHION SUPERVISOR - MIDDLEAST OPENING 

SEND CV ON info@busybig.com , call/sms 08080704539 - frm samir

Responsible for looking at general running of the department, maintaining standards, ensuring compliance checks on pricing labels etc.

 Ensure achievement of sales targets which have been set for the department/s and provide input in deciding the same.

 Cascade department’s targets to each sales advisor and drive team to meet these targets.

 Continually monitor achievement of sales targets and suggest corrective measures to the store manager

 Provide clarity on department’s efficacy to team (SA) by communicating the department, store performance.

 Ensure optimal inventory management in the department/s by tracking the availability of various SKUs depending upon their past incidence of sale.

 Ensure minimization of shrinkage levels in the department(s).

 Conduct training for sales advisors for minimization of shrinkage and shoplifting and of product mishandling instances by customer or employee.

 Foster the highest standards of customer service excellence within the team.

 Assist Store/ ASM to adhere to all corporate guidelines and framework on standard operating procedures, and directive on sales, service, cost, standards and people.

 Build a connect with the customers and understand customer needs

 Manage customer relationships by making significant efforts for resolution of their issues.

 Ensure adherence to shopping standards by conducting periodic audits of the department and taking corrective actions.

 Track customer satisfaction by soliciting feedback to evaluate and improvise upon the current service levels in the department with approvals from the Store Manager

Assist in cashier training and providing support when required during trading - with voiding, cancellations, exchange etc.

 Ensure that visual merchandising guidelines are adhered to and standards are maintained in the department(s) and provide inputs to the store visual merchandiser on the same.

 Execute operational procedures effectively like filling checklists about - VM, operations and reporting each day’s sales.

 Physically audit department(s) for achievement of standards with respect to sales floor, fitting rooms, cash counters, housekeeping, etc.

 Assist in maintaining superior product quality by identifying product issues and communicating the same to the line manager.

 Ensure adequate learning and development of the team through on-the-job training, VM training, product training, etc.

 Ensure clarity of roles by dividing responsibilities between team members.

 Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.

 Motivate team members to drive sales and process adherence.

 Provide inputs to the store manager for performance appraisals of the sales advisors.

 Responsible for team management of the sales advisors

 Motivate teams to deliver on performance

Others

 Ensure that personal behavior reflects the vision and values of the business

 Meet and agree performance targets and ways of working

 Coach and motivate teams