Department head - Fresh Food - opening with a billion dollar Retail Co in Dubai

Department head - Fresh Food - opening with a billion dollar Retail Co in Dubai

min 10 yrs exp

send cv with photo on info@busybig.com - frm samir


Sales, Margin and Profitability
 Participate in creating the Annual Budget Plan(ABP) for the financial year for the department
 Create of Budget Plan by month at product levels and forecast by month with support of the
section managers to achieve the ABP
 Management of the Annual budgeted sales and margin targets for the department and Work
on planned goals (sales, gross margin, inventory ,turnover etc)
 Work with the CMD team to formulate a detailed yearly plan on the products to be offered in
each section and agree/ provide input to CMD for price point strategy for product
/family/subfamily
 Forecast sales and inventory and develop plans with CMD to maximize opportunities and
mitigate risk for the department /sections to achieve the ABP
 Identify and communicate potential inventory liabilities at item level and drive appropriate
action to resolution
 Ensure proper receipt flow and inventory position on key/basic/must have products and
reacting to changes in demand
Display, Hygiene Audits and Compliance
 Create planograms for sections with support of the CMD to impact the sales
 Monitor display and display standards (labels -product, family/sub-family, hygiene, expiry
dates, product quality etc ) regularly as per plannograms
 Drive standardization of recipes for product in for stock accuracy in fresh food specially

Monitor wastage and log books periodically for( temperature – chiller , area cleanliness,
product quality etc) for Fresh food specially/FMG and train the staff for the same
 Check stock area arrangement and storage is as per specs and guidelines in sections
 Coach and guide section managers on FIFO principles of display and HACPP for sections and
stock area
 Conduct Hygiene audit( internal) for the sections every month and support section managers
to create action plans to meet recommended target % age for external audit
 Ensure adherence to company health and safety policy at the department /section level
 Ensure that all brand guidelines and SOP( standard operating procedures) are followed as
mentioned in policy manuals /dockets
 Optimize communication and build on relationship with Local Municipal authorities
Customer Service
 Ensure that the team is well trained to understand customer needs ,assisting customers and
provide excellent service at all times
Suppliers and Ordering
 Shortlist and evaluate suppliers with CMD
 Determine and periodically book quantities of products to be ordered from suppliers to meet
launch & respond to variables and meet the rebate targets
 Analyze and review delivery schedules to ensure that quantities of products available in
sections will generate target sales
 Optimize communication and working relationship with Suppliers and CMD etc
Review and MIS
 Review current sales daily and weekly and react appropriately to maximize every sales
opportunity
 Analyze slow and fast movers , –ve turnover items, growth opportunities and down-trending
situations, shrinkage and wastage section wise and react and coach section managers for
resolution and improving sales, turnover/gross margin targets
 Responsible for weekly/monthly review of performance against budget and last year
(LY,YTD,MTD, WTD ) of each section , including action Items with recommendations
 Review the rollup of key departmental commercial information to the Store Manager and
resolve issues and conflicts
 Develop MIS reports/metrics relating to analyzing & planning Department and section
performance
Assets and Maintenance
 Monitor ‘Assets” standards for sections and guide teams to achieve the standards
 Prepare and yearly assets budget with help of the section managers and approval of the SM
 Co-ordinate with Maintenance team for assets up keep and repair with support of the section
managers
Promotion and Competition Analysis
 Recommend sales promotion & margin strategy for the department and section to enhance
sales & profit of the Section/department

Ensuring that promotional activity is managed in line with marketing strategy as determined by
CMD
 Coach Section manager to create promotions that feature popular products and perform ad
(leaflet ) performance analysis an recommend changes as per requirement
 Coach section manager to set up special displays on items that are in demand @ moment
 Maintain awareness of competition’s product offer by weekly competition price surveys and
react to price changes accordingly to achieve the target sales.
 Drive standardization of recipes for product in section/supermarkets for stock accuracy
Stock Take
 Conduct stock take and inventory level check every 15th and 30th of the month to ensure
minimization of wastage /shrinkage
People and Development
 Design and implement a clear organizational design with Store Manager and HR which takes
account of workloads and staffing budget
 Have clear job profiles and accountabilities and objectives for each role in the structure
whilst always identifying and implementing opportunities to drive operational efficiency
 Optimize communication links to section manager , supervisor and selling teams with
weekly/fortnightly/monthly team briefs
 Ensure performance benchmarks are known to all staff and conduct performance appraisals in
accordance
 Organize capacity building workshop( customer service , specialized product etc ) with the
support of the Training team as and when required
 Monitor Training ROI with the help of a section manager and provide feedback to the training
team on the same
 Responsible for the Leadership ,motivation and development of the fresh food team
 Meet and agree performance targets and have a personal development plan
 Ensure that personal behavior reflects the vision and values of the business
 Any other work assigned for business