JD for HR ( mumbai)




KEY RESPONSIBILITIES
ü  HR Business Partnering
o   Work closely with Operations Manager to ensure that policies are aligned, enhance employee engagement and ultimately improve performance.
o   Keep up to date with external trends and best practice in the areas of expertise and HR more broadly.
o   Understand and anticipate the need for change, diagnose the underlying issues and build the case for change with stakeholders.
o   Use data and analytics to measure the effectiveness of tools and policies and understand the landscape for further improvement.
ü  HR Operations, Payroll and Administration
o   Act as a Super User and Subject Matter Expert for SuccessFactors EC and SAP HR.
o   Pro-actively understand and support the requirements of the business in the HR Shared Services (On boarding, Transfers, Data base Management, Confirmation, Separation Process) and controlling the HR operation processes through SuccessFactors.
o   Define the process & ensuring proper implementation of SuccessFactors in South West India.
o   Periodically reviewing the process. All payroll inputs and Compliance are processed as per timelines through SAP.
o   Coordinate with SAP Technical Team to resolve issues.
o   Process and Configure data of new joiner and existing employees in SF EC and SAP HR.
o   Ownership of delivery as well as decisions on SOPs within defined frameworks and boundaries to ensure smooth the functioning of day to day operations in a team.
o   Processing Payroll Inputs and Compliances as per deadlines.
o   Vendor evaluation, finalization, and assessment.
o   Budget preparation and finalization for HR Operations and Administration.
ü  Talent Acquisition
o   Coordinate with hiring managers to identify hiring needs.
o   Develop talent acquisition strategies and hiring plans.
o   Source potential candidates through online channels (e.g. Social platforms like Facebook, Whatsapp and Professional Networks like LinkedIn, Indeed and Naukri).
o   Work on a system like SuccessFactors / Peoplefluent for managing recruitment.
o   Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
o   Forecast quarterly and annual hiring needs by the department.
ü  On-Boarding and Induction Training
o   Conduct Induction Training of new employees.
o   Communicate with new hires before their start date to provide necessary information (e.g. work schedule and contract details)
o   Add new employees’ information to Successfactor (SAP)
o   Coordinate relocation procedures for expats.
o   Address employees’ queries (e.g. on compensation and labor regulations)
ü  Performance Management & Appraisal
o   Support the design and implementation of career development and performance management programs strategies, processes, and tools.
o   Develop work plans for specific talent initiatives. Support performance management program design and strategy.
o   Assist in the development of policies, guidelines, and tools to support managers throughout the performance management process.
o   Deal with PIP (Performance Improvement Plan) case with Line Managers.
o   Succession plan with the help of Kaizen Interviews.
ü  Employee Relations
o   Receive and effectively handle employee grievances, escalating it to the level of disciplinary or legal action as and when necessary.
o   Update employees with any changes in company policy, advising supervisors on treatment of staff and company policies, responds to employee violations of policy.
o   Facilitate the layoff, firing or departure process of employees who leave voluntarily / because of redundancies. Conducting exit interviews and administers severance, and often assisting with firing decisions and notification of termination.
ü  Employee Engagement
o   Carry out engagement activities as per the festival events (Republic & Independence Day, International Women’s Day, Environment day, Engineers day, Diwali and Christmas.
o   Celebrate Birthday bash and games for employees on last Friday of the month.
o   Arrange outbound activities at nearby Mumbai location for the department as per needs.
o   Arrange health camp and Doctor Guidance on Health in the office.
o   Roll out “Be The Change” Workshop for employees across South West Asia
o   Arrange Annual fun picnic for Mumbai office employees.
ü  Compensation & Benefits
o   Define a fair, equitable and competitive total compensation and benefits package that fits and is aligned to our company’s strategy and business goals.
o   Ensure that compensation practices are in compliance with current legislation (pay equity, human rights, etc).
o   Participate in salary and labour market surveys to determine prevailing pay rates and benefits.
o   Align Salary Ranges as per Experience and Qualification.
ü  HRIS Reports
o   Prepare Dashboard and HR MIS report and present to Senior Management.
o   Provide analysis and give inputs to Managers on various aspects.

BEHAVIORAL COMPETENCIES

    • Customer Focus: Taking action and ownership to resolve operational and technical challenges that impact the customer experience
    • Problem Solving: Uses a range of tools and techniques to break down complex issues and evaluate potential solutions
    • Team Work: Fosters relationships across functional and geographic boundaries to share technical expertise and best practice
    • Delivering result: Takes personal responsibility for results, providing an appropriate balance of challenge and support, and providing timely feedback

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